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Reviews

DateRatingComment
02-Apr-2024

Service rating : Having spoken to Hurley Burley over email and the phone, they exceeded my expectation. It was a shame they didn’t fulfill their service commitment nor did the contact me to advise me it wasn’t available any longer.
Seemed like a waste of time even asking the question.
Product : I bought the disc to match a previous purchase however when I tried to purchase the exact same wasn’t available. The disc was but font wasn’t mentioned. So I spoke to the company on the phone and asked if the original font was still available. I was told yes it was and to write in the comments box for the specific font to be used.
When the disc arrived the wrong font was used despite the requested font being highlighted in pen on the delivery note.
I emailed Hurley Burley asking what happened, but they never got back to me.
I would have been totally understanding if the requested font wasn’t available anymore, but I was told it would be fine. That changed my expectation. If they had said it couldn’t be done, no worries I would have ordered 2 to still match.
But they didn’t. :(

Personalised 18ct Gold Plated or Silver Heart or Disc Name Necklace

Gorgeous necklace in sterling silver, 18ct rose or yellow gold plated sterling silver personalised with the name of your choice and message to create the perfect gift

£19

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This stylish and pretty necklace is engraved with the name of the lucky recipient and optional secret message on the back to create a popular and lasting gift.

Please contact us via ‘Ask the seller a question’ if you would like help with your engraving requirements, we are happy to advise you.

We engrave our pieces to create bespoke items especially for you, we are always happy to try and help if something is unsuitable but we regret we are unable to offer refunds on personalised items.

FREE PERSONALISATION – Personalisation is carried out in our workshop by our master engravers and usually dispatched the same day.

FREE GIFT BOX – All our jewellery comes beautifully packaged in a free Hurleyburley gift box tied with a silk ribbon and we can add a gift card for your special message.

FREE STANDARD DELIVERY – Our standard postage is by Royal Mail 1st class post which has delivery guidelines of 1-2 working days but is not guaranteed to arrive within this timeframe.

made from:
925 sterling silver, rose or yellow 18ct gold plated sterling silver

dimensions:
Small Disc – 1.4cm

Small Heart – 1.2cm

product code:
HBN11

NOTHS/852118

Reviews

DateRatingComment
02-Apr-2024

Service rating : Having spoken to Hurley Burley over email and the phone, they exceeded my expectation. It was a shame they didn’t fulfill their service commitment nor did the contact me to advise me it wasn’t available any longer.
Seemed like a waste of time even asking the question.
Product : I bought the disc to match a previous purchase however when I tried to purchase the exact same wasn’t available. The disc was but font wasn’t mentioned. So I spoke to the company on the phone and asked if the original font was still available. I was told yes it was and to write in the comments box for the specific font to be used.
When the disc arrived the wrong font was used despite the requested font being highlighted in pen on the delivery note.
I emailed Hurley Burley asking what happened, but they never got back to me.
I would have been totally understanding if the requested font wasn’t available anymore, but I was told it would be fine. That changed my expectation. If they had said it couldn’t be done, no worries I would have ordered 2 to still match.
But they didn’t. :(

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