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HBC16R
HBC16RPackaging - RingsAndEarrings

Reviews

DateRatingComment
01-Oct-2023

Service rating : The only thing worse than their customer service is their fulfillment advertising product they did not have in stock and then substituting or further delaying the order.. i will mot order from them again, hope nobody else orders from them and will tell as many people as I can how badly my order was handled.
Product : Awful company and will not order again

Hello,

Thank you for your review with Hurleyburley, I am sorry you were not happy with the service you received. If it helps at all I can clarify how we helped to resolve the issues with your order.

We had an unexpected one-off shortage of part of your order just due to a very high volume of orders, which we contacted you about very promptly. We explained the situation as clearly and helpfully as we could and worked with you to arrange a substitute that you found agreeable. After that we dispatched your order on the same day we had originally planned to, so there was in fact no delay to your order and it was delivered to you in good condition.

We would appreciate it if you might amend your review as under the circumstances we feel that we did our best to provide you with prompt and helpful service and by doing so got your order to you in good time and condition.

Kind regards,
Jack

Hurleyburley

18ct Rose Gold Plated Pave Initial Charms

A gorgeous rose gold plated initial charms, ideal additions for charm bracelets.

SALE
£10
£15

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More Detail

FREE GIFT BOX – All our jewellery comes beautifully packaged in either a Hurleyburley velvet pouch or Hurleyburley gift box tied with a silk ribbon and we can add a gift card for your special message.

FREE STANDARD DELIVERY – Our standard postage is by Royal Mail 1st class post which has delivery guidelines of 1-2 working days but is not guaranteed to arrive within this timeframe.

This item is available for Express Next Day Delivery if ordered before 3pm MON – FRI

made from:

Hallmarked 925 sterling silver

dimensions:

Charm size 1 – 2.5 cm

Only available on a ring clasp.

product code:

HBC16R

Reviews

DateRatingComment
01-Oct-2023

Service rating : The only thing worse than their customer service is their fulfillment advertising product they did not have in stock and then substituting or further delaying the order.. i will mot order from them again, hope nobody else orders from them and will tell as many people as I can how badly my order was handled.
Product : Awful company and will not order again

Hello,

Thank you for your review with Hurleyburley, I am sorry you were not happy with the service you received. If it helps at all I can clarify how we helped to resolve the issues with your order.

We had an unexpected one-off shortage of part of your order just due to a very high volume of orders, which we contacted you about very promptly. We explained the situation as clearly and helpfully as we could and worked with you to arrange a substitute that you found agreeable. After that we dispatched your order on the same day we had originally planned to, so there was in fact no delay to your order and it was delivered to you in good condition.

We would appreciate it if you might amend your review as under the circumstances we feel that we did our best to provide you with prompt and helpful service and by doing so got your order to you in good time and condition.

Kind regards,
Jack

Hurleyburley

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