Service rating : Excellent service. Quality product and delighted with present.
Product : Fantastic quality. Delighted with my purchase

Thank you so much for taking the time to leave us such a lovely review!

We really appreciate it!

Kind regards,

Aoife
Hurley Burley

Service rating : Excellent this is a gift and thrilled with the quality
Product : Excellent quality and service just what I wanted for a Christmas gift for my grandson

Service rating : Very disappointed on the size looks think it will fit a 7 to 8 year old not a teenage boy emailed when I received it but no reply but quality was good
Product : Very disappointed in the size no way will that fit a teenage more like a 7 year old , emailed them but didn’t reply however the quality was very good such ashame

Service rating : Gift has not arrived and my sons birthday has gone.
Product : Never arrived. Not seen it and my sons birthday was today so he hasn’t got it

Hello there,

I am really sorry to hear the item has not arrived on time.

Unfortunately we have faced huge issues with our delivery partners over the last weeks and a number of our sacks of parcels have been misplaced.

We are working to rectify this and are looking at alternatives as we speak. Please do contact us directly at info@hurleyburley.com and we will assist you with this.

Kind regards,

Hurley Burley

Service rating : Wow!! What amazing service. Ordered around 1pm and it was in my hand the very next morning. I wasn’t expecting the turn around to be so quick. The item is also of great quality and I will be sure to recommend you!
Product : Great quality, perfect gift!

Service rating : I got excellent service. My item arrived quickly. Beautifully packaged. Definitely would recommend this company.
Product : Lovely smooth leather. 🤗🤗🤗

Service rating : Sent item quickly and it looks amazing
Product : Fantastic product. Brought as a keep sake for my sons birthday

Service rating : Ordered these for my 2 sons, they came swiftly and with initials per my order. They look great and I’m sure they will love them.
Product : Ordered these for my 2 sons, they came swiftly and with initials per my order. They look great and I’m sure they will love them.

Service rating : The bracelet arrived quickly and nicely packaged ready to give as a gift.
Product : I bought the bracelet for an averagely built 11 year old, it only just goes round his wrist and borders on being uncomfortable. Plus he can’t get it on and off himself and neither could l when l tried it on.
If it is sold as a teenage bracelet it needs to be longer and the magnets need to be strong enough to not need a catch as well.
I could have bought the same thing on Amazon for half the price where it is described as a child’s bracelet which is what it is.

Hi there,

We are really sorry to hear you were not happy with the item.

Unfortunately as everyone differs greatly in size, we have chosen to advertise this item as a Teenage bracelet as it is a size smaller than our mens bracelets. We do include the length/dimensions of the bracelet in the description of the item in order to try and avoid issues with size, and disappointment.

The design is very sturdy, and we find many people prefer to have the extra option of a clasp which is why we include this mechanism.

Apologies again for the inconvenience you faced with this order.

Service rating : Easy to order, goods arrived on time.
Product : Present which was liked very much by recipient.

We are glad to hear you were happy with the item and service.

Please do feel free to contact us if there was any issues as we can see your review is 4 stars! We will of course assist you in any way we can.

Kind regards,

Aoife
Hurley burley

Service rating : Excellent .
Product : Looks lovely 👍👍👍👍👍👍👍👍👍

Thank you for your review!

Service rating : Amazing looks great very pleased
Product : Excellent for the price would definitely buy agsin

Hello there,

We are delighted to hear you were happy with the product you purchased from us.

Thank you for letting us know.

Kind regards,

Aoife
Hurley Burley

Service rating : The service was excellent Was a gift and arrived on time
Product : My grandson loved this gift

Hello there,

Thank you for taking the time to give us your lovely feedback.

We strive to create excellent quality products our customers will love and aim to deliver as fast and efficiently as possible.

Thank you again for the feedback, it is appreciated.

Kind regards,

Aoife
Hurleyburley

Service rating : I ordered a personalised leather bracelet for an 18 year old. I googled 18th presents and this came in as good suggestion.

I was so happy with the choice and had it personalised with initials to make tra special.

When it arrived it was very small and nowhere near a size to fit an 18 year old. I was so disappointed as I then had to tell the recipient of the issue. That was okay but, when contacted Hurley Burley, was told no exchange would be possible, dimensions were listed and no new size could be sent.

I have no idea of the size of an18 year old boy's wrist but the fact it was advertised as 18th present, is misleading if nothing else. HUGELY disappointed.
Product : Bracelet very nice just not right size and no option to change.

Hello there,

We are really sorry you were disappointed. This is a teenage boys item, but unfortunately it is very difficult for us to advise on size based on age as each individual is different. This is why we provide the dimensions of the bracelet in the description to try and avoid disappointment as we cannot accept a refund or exchange on personalised items.

We also do not advertise this bracelet as an 18 year old boys bracelet, we simply say teenage and so I do apologise if the google search misled you and that you are disappointed on this occasion.

Kind regards,

Hurley Burley

Service rating : Great service. Delivery prompt. I haven't found out how my friend's little boy likes it yet.
Product : Only because I haven't heard yet if my friend's little boy likes it so can't give full feedback as to the suitability.

Hello there,

Thank you for the kind comments in regards to our service and delivery.

If the recipient does like it we would really appreciate if you could update your product feedback as it really helps us out!

Kind regards,

Aoife
Hurley Burley