Service rating : Easy to use website and the charm I ordered arrived the next day (using the free shipping option!).
Product : Great charm for a friend- I had her baby’s name and birth date engraved :)

Service rating : i have bought twice now of this company absolutly loverly good quality items and nothink is to much trouble the staff r very helpfull would defo use again
Product : loverly item makes perfect present

Service rating : The communication was excellent, delivery times good and the necklace I purchased was lovely, a beautiful gift.
Product : Necklace was beautiful and just as described

Service rating : I have purchased many items which I am always pleased with, the service is always excellent.
Product : Excellent items and service

Service rating : Very fast service any problems one call sorts it all very nice people to talk to.
Product : Good price looks good quality

Service rating : My order still hasn't come would of preferred to be tracked
Product : Not recieved

Service rating : Lovely gift for my two adults children
Product : Itt lovely xmas gift 🎅🏻🎄

Service rating : Service is always excellent. See my more detailed feedback in earlier review
Product : The only reason I'm giving 4 stars is because I bought this to add to another bracelet with a small disc charm and assumed the sizes would be the same. My fault really as I should have asked the question first. But it would probably be helpful to identify which bracelets in the collection the charms match, as generally when buying an individual charm it's to add to another item.

Service rating : Quick prompt service .
Product : Lovely items quick service and good customer service when replying to emails,

Service rating : Excellent service and very prompt delivery
Product : This is the fourth heart charm I have ordered to be engraved with my 4th grandchild's name and birth date to attach to my bracelet. Really pretty bracelet.

Service rating : I ordered my personalised heart on a Monday afternoon and it was in my mailbox the next day..... amazing service
Product : Just amazing service and quality.

Service rating : Inviting website, beautiful jewellery, quick delivery, great communication regarding delivery.
Product : Beautiful heart charms, easy to choose the most appropriate engraving style. Comes in different sizes & finishes.

Service rating : I purchased 2 charms for myself and one for my partner as a gift. I requested a symbol to be engraved that wasn’t on the list but they went the extra mile and were able to do it! Seems great quality and they are perfect on my chain!
Product : They are perfect, better than expected :)

Service rating : Fantastic level of service
Product : Exactly what I needed to raise funds for our golden retriever rescue charity

Service rating : Fast delivery lovely quality items beautiful engraving
Product : Exactly what I was looking for

Service rating : I sent back my charm bracelet to have a new charm attached for my son's birth and at the same time they changed the clasp style for me free of charge. I sent the bracelet off second class on Wednesday (using a pre-paid postage provided by Hurley burley) and received it back on Tuesday. Really impressed and the engraving is beautiful. It came back wrapped as nicely as if I'd bought the bracelet new, and had been polished too.
Product : The charm feels sturdy and well made, the engraving is just lovely. If I'm being absolutely fair there is a tiny blemish on one side of the charm just on the edge but it's barely noticeable and certainly not enough to make me want to send it back for a replacement.

Excellent product.