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Reviews

DateRatingComment
14-Feb-2024

Service rating : Terrible service. Very bad quality plating and base metal. Will never buy from this shop again. Ring and necklaces turned black within days. When contracting the company for assistance, they blamed me saying it was probably due to some product I used and not the quality of their products and didn't offer me anything solution. VERY DISHONEST BUSINESS, SELLS LOW QUALITY PRODUCTS. DO NOT BUY FROM THEM
Product : EXTREMELY POOR QUALITY. RING AND NECKLACES ARE SUPER LIGHT AND TURNED BLACK AFTER DAYS OF USE. DO NOT BUY. YOU'LL BE DISAPPOINTED AND COMPANY WILL DO NOTHING TO PUT IT RIGHT

Hello,

I am very sorry that you were not happy with your recent order from us.

I just want to clarify, I did not by any means try to blame you at all, I just wanted to explain that given sterling silver is a sensitive metal it may have been the case that something as innocent as a moisturizer, perfume, aftershave, etc. might have irritated the metal and cause the discoloration. This was not intended to place blame, just to help provide one possible explanation as to why this might have occurred.

We did offer to receive back your ring in order to remove the tarnished effect for you, and given that the necklaces you ordered were already sent elsewhere we refunded them on this occasion for the frustration this caused you, so we did offer a solution in that respect.

Upon further discussion at our offices it sounds as though your ring has oxidised, a very natural process that occurs when sterling silver is exposed to more humid conditions or household chemicals that are almost constantly present. We can happily look at fixing this for you as I have already offered if you wish to message us against your order number to arrange a return.

Kind regards,
Jack

Hurleyburley

Ladies Rose Gold Monogram Signet Ring

Our classic style 18ct rose gold plated ring personalised with the lucky recipients initials in either a traditional monogram font or a more modern font.

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£8.70
£29

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More Detail

This classic ring beautifully engraved with the lucky recipients initials makes a timeless gift that will be worn and treasured forever.

We can engrave up to 3 initials – The more initials you request the smaller the font size will be.

FREE PERSONALISATION – Personalisation is carried out in our workshop by our master engravers and usually dispatched the same day.

FREE GIFT BOX – All our jewellery comes beautifully packaged in a free Hurleyburley gift box tied with a silk ribbon and we can add a gift card for your special message.

FREE STANDARD DELIVERY – Our standard postage is by Royal Mail 1st class post which has delivery guidelines of 1-2 working days but is not guaranteed to arrive within this timeframe.

Next Day Delivery is available on this item if ordered before 3pm Mon – Fri

made from:
925 Sterling Silver plated with  18ct rose gold.

dimensions:

Ring size M – Small (uk size – circumference 52.5mm)

Ring size N – Medium (uk size – circumference 53.8mm)

Ring size P – Large (uk size – circumference 56.3mm)

product code:

HBMR02R

Reviews

DateRatingComment
14-Feb-2024

Service rating : Terrible service. Very bad quality plating and base metal. Will never buy from this shop again. Ring and necklaces turned black within days. When contracting the company for assistance, they blamed me saying it was probably due to some product I used and not the quality of their products and didn't offer me anything solution. VERY DISHONEST BUSINESS, SELLS LOW QUALITY PRODUCTS. DO NOT BUY FROM THEM
Product : EXTREMELY POOR QUALITY. RING AND NECKLACES ARE SUPER LIGHT AND TURNED BLACK AFTER DAYS OF USE. DO NOT BUY. YOU'LL BE DISAPPOINTED AND COMPANY WILL DO NOTHING TO PUT IT RIGHT

Hello,

I am very sorry that you were not happy with your recent order from us.

I just want to clarify, I did not by any means try to blame you at all, I just wanted to explain that given sterling silver is a sensitive metal it may have been the case that something as innocent as a moisturizer, perfume, aftershave, etc. might have irritated the metal and cause the discoloration. This was not intended to place blame, just to help provide one possible explanation as to why this might have occurred.

We did offer to receive back your ring in order to remove the tarnished effect for you, and given that the necklaces you ordered were already sent elsewhere we refunded them on this occasion for the frustration this caused you, so we did offer a solution in that respect.

Upon further discussion at our offices it sounds as though your ring has oxidised, a very natural process that occurs when sterling silver is exposed to more humid conditions or household chemicals that are almost constantly present. We can happily look at fixing this for you as I have already offered if you wish to message us against your order number to arrange a return.

Kind regards,
Jack

Hurleyburley

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