adjustment, additions & repair service (1)

Reviews

DateRatingComment
18-Oct-2021

Service rating : They easily clarified my change of direction on my order despite tech failure.
Product : great quality of product.

27-Sep-2021

Service rating : Excellent service Very helpful with specific enquiries and speedy delivery Love the bracelet that I bought
Product : Every enquiry I had was answered quickly and efficiently and the bracelet I received was lovely

13-Sep-2021

Service rating : Excellent communication with Charlie. Item despatched promptly. Beautiful necklace given to my daughter as part of her wedding gift from us which she loved!
Product : Needed to guarantee item was delivered next day so Charlie recommended upgrading to special delivery to ensure I received the jewellery on time, I also added a gift box too which was lovely.

13-Sep-2021

Service rating : My personalised bracelet given to me as a gift was the wrong size. Hurley Burley offered me a replacement significantly discounted. I received the replacement two days later. Excellent service. Thank you!
Product : Provided a heavily discounted replacement within three days.

02-Jun-2021

Service rating : Not sure where to begin really as the service I received was sensational. This was a replacement purchase with a personal requested requirement. Commutative response from Hurley Burley representatives was speedy, informative, helpful, respectful and kind. The service I received was extremely efficient and the whole transaction took 4 days from start to finish (also helped by Royal Mails efficiency). I have purchased two or three bracelets from here as gifts and will certainly continue to do so and will definitely recommend to other people.
Product : Rated 5 stars because my order took 4 days from the start of sending my bracelet back to receiving my replacement.

05-May-2021

Service rating : Absolutely fantastic service! I messaged to ask about personalizing an item and received a response very quickly and they were super helpful. The charm arrived in a matter of days and is even more gorgeous in person!
Product : Asked for the product to be personalised and a response was received same day with really helpful instructions!

26-Apr-2021

Service rating : Excellent products and service.
Product : Great service and really quick and easy

23-Apr-2021

Service rating : Beautiful products well packaged!! Unbelievably fast service have shopped here many times over the last few years and they have the best customer service nothing it too much!
They have just done gifts for my nephews 18th he was thrilled with his dog tags and signet ring.
Couldn’t recommend them more as a company.
Thanks so much hurleyburley!
Product : All gifts for friends special birthdays and my nephew but all very well received!

26-Mar-2021

Service rating : Delightful gift and super helpful and efficient customer service. I ordered two bookmarks for different people at Christmas. One didn’t arrive and the team were very kind and dispatched a replacement without question.
Product : Beautiful, useful and original gift! Loved the choice of colours and material.

08-Mar-2021

Service rating : Quality service matches well with quality purchase.
Product : They are superb. Could teach a lot of the big national companies a thing or two.

08-Mar-2021

Service rating : Great! Forgot to add express shipping during checkout, contacted the buyer and they helped me get it added.
Product : Great! Beautiful necklace, and arrived in time for my wife's birthday.

07-Jan-2021

Service rating : First class service. Friendly and understanding nothing was to much trouble. Had problem with delivery but they went the extra mile to make sure my purchase was hear for christmas.
Excellent company and would thoroughly recommend and use again as they gave me confidence.
Best wishes.tho
Product : Excellent , a pleasure to deal with.

05-Jan-2021

Service rating : They responded to me in good time, considering the current situation. Delivery was quick and the item was of very good quality at a reasonable price.
Product : I ordered the wrong size , and a replacement (my item is personalised) comes at a very reasonable price

01-Jan-2021

Service rating : This is a great site to purchase from simple site to navigate and buy Giids arrived as promised on time
Product : Great selection of goods great products never been let down by quality

21-Dec-2020

Service rating : Amazing service, prompt response, nothing too much trouble, clear guidance.
Product : Just what my daughter wanted

09-Dec-2020

Service rating : They did some bespoke work for me without any hassle & I love the finished product! Also exchanges were very easy.
Product : Very easy to exchange & personalise my necklace, love the finished product!

09-Dec-2020NYT

Service rating : They replied quickly and helpfully to my emailed question, and my order arrived quickly.
Product : The item was fine.

06-Dec-2020

Service rating : The service was excellent. The product was loved by my friend but I bought the wrong size. I contacted them and arranged a replacement that arrived just a few days later. He thinks it’s great so I’m over the moon. I definitely recommend them, lovely people, wonderful service and fabulous customer service on top. I will be using them again, already planning for 2 special birthdays next year.
Product : Excellent product, delivered within a few days. This was a gift for a family friend who loves it.

26-Nov-2020

Service rating : One of my first order was wrong. the staff at Hurley Burley answered emails by return which really makes a nice change from a lot of companies today. my order was changed with no fuss and I was kept informed of the status of the order. It was not even a lot of money so thank you Hurley Burley, would certainty recommend you!
Product : Brilliant service thank you

18-Nov-2020

Service rating : Good customer awareness and good communication skills. Products are very good quality.
Product : Very good quality and excellent value

Jewellery Adjustment, Additions And Repair Service

Hurleyburley 3874
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Add extra charms, upgrade to longer chain or add next day delivery.

This page is for existing customers to for add further payment on to their orders.

This may include bespoke orders, upgrading to next day delivery, changing the length for chains or any additional changes that may need to made.

Please enter your order number in the box provided so the charge can be allocated to your order.

Reviews

DateRatingComment
18-Oct-2021

Service rating : They easily clarified my change of direction on my order despite tech failure.
Product : great quality of product.

27-Sep-2021

Service rating : Excellent service Very helpful with specific enquiries and speedy delivery Love the bracelet that I bought
Product : Every enquiry I had was answered quickly and efficiently and the bracelet I received was lovely

13-Sep-2021

Service rating : Excellent communication with Charlie. Item despatched promptly. Beautiful necklace given to my daughter as part of her wedding gift from us which she loved!
Product : Needed to guarantee item was delivered next day so Charlie recommended upgrading to special delivery to ensure I received the jewellery on time, I also added a gift box too which was lovely.

13-Sep-2021

Service rating : My personalised bracelet given to me as a gift was the wrong size. Hurley Burley offered me a replacement significantly discounted. I received the replacement two days later. Excellent service. Thank you!
Product : Provided a heavily discounted replacement within three days.

02-Jun-2021

Service rating : Not sure where to begin really as the service I received was sensational. This was a replacement purchase with a personal requested requirement. Commutative response from Hurley Burley representatives was speedy, informative, helpful, respectful and kind. The service I received was extremely efficient and the whole transaction took 4 days from start to finish (also helped by Royal Mails efficiency). I have purchased two or three bracelets from here as gifts and will certainly continue to do so and will definitely recommend to other people.
Product : Rated 5 stars because my order took 4 days from the start of sending my bracelet back to receiving my replacement.

05-May-2021

Service rating : Absolutely fantastic service! I messaged to ask about personalizing an item and received a response very quickly and they were super helpful. The charm arrived in a matter of days and is even more gorgeous in person!
Product : Asked for the product to be personalised and a response was received same day with really helpful instructions!

26-Apr-2021

Service rating : Excellent products and service.
Product : Great service and really quick and easy

23-Apr-2021

Service rating : Beautiful products well packaged!! Unbelievably fast service have shopped here many times over the last few years and they have the best customer service nothing it too much!
They have just done gifts for my nephews 18th he was thrilled with his dog tags and signet ring.
Couldn’t recommend them more as a company.
Thanks so much hurleyburley!
Product : All gifts for friends special birthdays and my nephew but all very well received!

26-Mar-2021

Service rating : Delightful gift and super helpful and efficient customer service. I ordered two bookmarks for different people at Christmas. One didn’t arrive and the team were very kind and dispatched a replacement without question.
Product : Beautiful, useful and original gift! Loved the choice of colours and material.

08-Mar-2021

Service rating : Quality service matches well with quality purchase.
Product : They are superb. Could teach a lot of the big national companies a thing or two.

08-Mar-2021

Service rating : Great! Forgot to add express shipping during checkout, contacted the buyer and they helped me get it added.
Product : Great! Beautiful necklace, and arrived in time for my wife's birthday.

07-Jan-2021

Service rating : First class service. Friendly and understanding nothing was to much trouble. Had problem with delivery but they went the extra mile to make sure my purchase was hear for christmas.
Excellent company and would thoroughly recommend and use again as they gave me confidence.
Best wishes.tho
Product : Excellent , a pleasure to deal with.

05-Jan-2021

Service rating : They responded to me in good time, considering the current situation. Delivery was quick and the item was of very good quality at a reasonable price.
Product : I ordered the wrong size , and a replacement (my item is personalised) comes at a very reasonable price

01-Jan-2021

Service rating : This is a great site to purchase from simple site to navigate and buy Giids arrived as promised on time
Product : Great selection of goods great products never been let down by quality

21-Dec-2020

Service rating : Amazing service, prompt response, nothing too much trouble, clear guidance.
Product : Just what my daughter wanted

09-Dec-2020

Service rating : They did some bespoke work for me without any hassle & I love the finished product! Also exchanges were very easy.
Product : Very easy to exchange & personalise my necklace, love the finished product!

09-Dec-2020NYT

Service rating : They replied quickly and helpfully to my emailed question, and my order arrived quickly.
Product : The item was fine.

06-Dec-2020

Service rating : The service was excellent. The product was loved by my friend but I bought the wrong size. I contacted them and arranged a replacement that arrived just a few days later. He thinks it’s great so I’m over the moon. I definitely recommend them, lovely people, wonderful service and fabulous customer service on top. I will be using them again, already planning for 2 special birthdays next year.
Product : Excellent product, delivered within a few days. This was a gift for a family friend who loves it.

26-Nov-2020

Service rating : One of my first order was wrong. the staff at Hurley Burley answered emails by return which really makes a nice change from a lot of companies today. my order was changed with no fuss and I was kept informed of the status of the order. It was not even a lot of money so thank you Hurley Burley, would certainty recommend you!
Product : Brilliant service thank you

18-Nov-2020

Service rating : Good customer awareness and good communication skills. Products are very good quality.
Product : Very good quality and excellent value

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